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Monday, 15 July 2013

For Freshers 2013 Passed Out Walk-in @ HCL As Technical Support On 26th July 2013

For Freshers 2013 Passed Out Walk-in @ HCL As Technical Support On 26th July 2013 -Chennai


Job Role:                Technical Support
Job Definition:
 
For Freshers 2013 Passed Out Walk-in @ HCL As Technical Support On 26th July 2013 -
Chennai 
 

Qualification:           BE,B.Tech,BCA,B.Sc

Experience:             Fresher - 2013 Passout

Location:                 Chennai



Technical Skills / Experience/Certification requirements :


  • Technical Expertise 
  • Interpersonal Effectiveness   
  • Concern for Order and Quality   
  • Knowledge of basic Networking and other technologies   
  • Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred   
  • Good to have basic understanding of Client Server Architecture, OS   
  • CCNA/MCP/MSCAPreferred
  •  Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone   
  • Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must   
  • Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared   
  • Ability to learn new information quickly and the willingness to do so at all times   
  • Ability to work flexible hours from time to time to cover for other staff   
  • Should have understanding of IT Environment and ready to learn new processes and technologies  
  • Customer Focus
  • Teamwork

Soft Skills :

  •  Should have good customer handling skills  
  •  Able to handle unforeseen situations
  •  High level of acceptance
  •  Can drive HCLs value and its methodology
  •  Excellent communication and conversation skills (Verbal and Written)
  •  Good documentation skills   
  •  Good working knowledge of MS OFFICE 

Education requirements :

  • 60% throughout in academics  
  • No current backlogs
  • 2013 Pass Out only
  •  B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics) 

Terms & Conditions :

  •  Willing to sign Service agreement (As applicable)   
  •  Willing to relocate, if required   
  •  Willing to work in 24*7 environment   
  •  CTC of 1.8 L

Walk In Details:

Walk In Date: 26th July 2013

Walk In Time: 9 AM - 12 PM

Venue:

SNR Sons College Auditorium,

SNR College Road,

Coimbatore 641 006 .

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