For Freshers/ Experience IBM Walk-ins in Bangalore and Hyderabad On 1st, 2nd, 3rd, 4th, 5th July 2013

Job Role:               IT Help desk - Technical Service representative

Job Definition:

For Freshers/ Experience IBM Walk-ins in Bangalore and Hyderabad On 1st, 2nd, 3rd, 4th, 5th July 2013

• Ability to Identify Opportunity & Implement Process Improvements
• has technical experience and skills in the areas of problem determination, creativity and analysis.
• Ability to meet a set of defined account agent productivity measurements.
• Remote Infrastructure support delivery
• perform problem cause analysis
• Resolve routine customer problem

Qualification:         Bachelor's Degree/ Diploma

Experience:            0 - 4 Years

Location:               Bangalore, Hyderabad


Desired Skills:

• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc..
• Skilled in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Questioning skills /probing skills, as relevant to the issue and level of the caller

Mandatory Skills:

• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent oral and written communication skills.
• Excellent customer service orientation
• Neutral accent
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support - Internet Explorer
• Strong computer skills required

Eligibility Criterion:

• Bachelor's Degree/ Diploma
• Fluency in Communications Skills (both spoken and written)/ soft skills

MANDATORY DOCUMENTS TO BE CARRIED:

1. Original photo id proof ( Pan card, Voters Id card or Passport)

2. Hard copy of this call letter

3. Updated resume

Note: PLEASE MENTION IBM HUMAN RESOURCES TEAM : DEEPAK KUMAR ON TOP OF YOUR RESUME

Walk In Details:

Date: 1st, 2nd, 3rd, 4th, 5th July 2013

Time: 10 AM to 1 PM

Venue:

BANGALORE:-

IBM India Pvt. Ltd,

EGL D Block, Behind Dell,

Koramangala Inner Ring Road,

Bangalore

Or

IBM India Pvt. Ltd, G1,

Ground Floor, Manyatta Tech Park,

Hebbal Outer Ring Road,

Bangalore

HYDERABAD:-

IBM India Pvt. Ltd,

3 B, MindSpace,

HI-Tech City, Madhapur,

Hyderabad.

ON SATURDAY 6TH JULY 2013 BTW:- 10AM TO 1PM

IBM India Pvt. Ltd, G1,

Ground Floor, Manyatta Tech Park,

Hebbal Outer Ring Road,

Bangalore

Or

IBM India Pvt. Ltd,

SA1, Ground Floor,

Opp to Jalbhavan,

Banerghatta Road,

Bangalore

Or

IBM India Pvt. Ltd,

3A, Mindspace, Madhapur,

Hi-Tech City,

Hyderabad.

Contact Person: Deepak Kumar A